Jerks.
We didn't get the help we needed when our home warranty provider sent a Victory Electric technician. After a potentially dangerour electric problem occurred, we called for warranty service. When the technician arrived, he was hesitant to do anything because the problem wasn't happening anymore. Every time we tried to get his professional advice on what next steps we should take, he acted like he was offended, ultimately rolling his eyes and being disrespectful, even though all we were asking for was his opinion. Furthermore, he never checked to see if the circuit was off before working on two outlets, which led to sparks flying when he opened one of them. I will not allow my warranty provider to assign them to our account again.
As you'll see in others' reviews, this company is awful. It's unfortunate that home warranty companies choose to use them, so do yourself a favor and asked that they not be used. The technician was incredibly disrespectful and talked down to me the entire time. I'm sure it was because I'm a woman or maybe he's just an a$$. He did try to "assess what type of homeowner I am". My guess was to nickel & dime me for other things. I wouldn't let him do anything that wasn't covered by my warranty. However, he had no clue what my warranty coverage was even after I showed it to him. He did finally fixed the broken receptacle but completely ruined the wood & paint in the process, saying "I did the best I could". I also asked a handful of questions about other electrical items and he claimed there were no issues. However, much of it was done illegally (e.g., no junction boxes), so I can't imagine that it's ok.
I would leave zero stars if I could! This company is a fraud! Do not let your warranty company send them out! I had a problem with the electric for my air conditioners. They claimed nothing was wrong even after the air conditioning company stated that it was a huge fire hazard. I had another company come out and the breakers in my fuse box had caught fire and were burned! Luckily I had them replaced before they caused my whole house to burn down. Victory Electric put my life at risk. They also are refusing to refund my $75 home warranty service fee.
Almost got run off the road on Walnut Grove by this idiot. Learn how to drive your company vehicle and don't almost hit other cars - especially ones with babies inside.
Victory Electric is a US Electrician based in Olive Branch, Mississippi. Victory Electric is located at 5911 Eagleston Dr, Olive Branch, MS 38654, USA.
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