Awesome Company!!! Having a new complex built. I hear it's gonna have educational center for kids to learn about plants and other things.
They just did our backyard. Laid sod, added on to our concrete patio with field stone, designed all the landscaping and layout of our backyard. I could not be more happy as it looks fantastic. Everyone I have dealt with has been very professional. I was really impressed with the design and layout aspect. We met with a few companies and MH & Assoc was the only company that laid out a very functional design that you could tell came with years of experience from the designer.
Michael Hatcher is a gentleman of honor and integrity. His concern and attention to the product and service his company provides is noteworthy. He is clearly committed to delivering the highest quality for his customers and demands the same from those who work for him. As a recent customer, his involvement in quality-control made me not just a fan, but a raving fan.
I've had a mixed experience with Hatcher. We used Hatcher 3 years ago for the design and construction of all landscaping on a 1 acre property in East Memphis. This included regrading for water management, irrigation system, pool and pool deck installation, patio design and construction, cabana design and construction, and installation of dozens of trees and hundreds of plants and shrubs. The outcome was beautiful and we retained them for maintenance since that time. We've had difficulty in this period that has always been not quite enough to fire them and retain a new company. All too often items on the "punch list" go unaddressed until I make a fuss. For example, right now the gate installed by Hatcher is broken and the landscape lighting is shorted out. I have been told repeatedly that they will get to it, but nothing has been done for months. Also, their truck hit a stone wall in front of my house and they didn't admit it until a witness came forward. They have repaired the wall but not the $600 lighting fixture. NO response to my last inquiry about this. All in all, they seem to mean well and do a good job when you get them on site, but they are not diligent about following up on items unless pressed. I am thinking of dropping them if I can find another service.
I had a lot of confidence in this business and they did not let me down.
Michael Hatcher Associates Inc is a US General Contractor based in Olive Branch, Mississippi. Michael Hatcher Associates Inc is located at 8365 Center Hill Rd, Olive Branch, MS 38654, USA.
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