This is the ABSOLUTE worst post office location. The ladies are lazy and make every excuse NOT to do simple tasks. I was told today that I could only get 5 of my 18 packages scanned to confirm receipt if I didn't have a SCAN form. According to the rude rep who did not want to work, this rule was just established today. 99% of the time she waits on a customer, there is always something new or a dispute of the rules that no other post office seems to know anything about. Larry is the ONLY representative who normally works the front counter and never seems to give any of the customers any problems. IF I ever go back, he is the ONLY one who can assist me. And because of the chance of him not being there, it's not worth the time to waste.
I have never dealt with a post office that puts mail in the wrong mailbox and I have to wait til the person that lives there brings it to me. It has took sometimes up to 3 weeks to get my mail. I have called in 2x on mail carrier but supervisor never reaches out to me about the issue. I do not know the lady with dreads that works the front desk. I don’t understand how a person could carry such an attitude every time I come in. So today I do not have an expensive velour suit for an event thanks to US POST OFFICE OLIVE BRANCH
So far every delivery "attempted" by the Olive Branch Post Office for Sunday deliveries (amazon) to my Byhalia address has been returned as "undeliverable". Drivers apparently check in as having attempted delivery but never stop at my house and honk or even pull into my driveway, much less "attempt" to get to my house. The Byhalia Post Office knows how to actually deliver items, but things going through OB are delayed by days and sometimes just returned to sender.
Out of all the post offices I have been to, this one has been the most professional and polite. I've never had an issue with mail being late or undelivered. Lines move quickly if there is one when you go in. Staff are polite and prompt.
Since moving to Olive Branch, I have two missing packages that bindis not receive. One contained my deceased son's Bible and a letter from him. My direct tv payment never made it to direct tv. Some weeks there are days I get no mail and the next day it's quite a stack. I went to the post office in search of my packages and the tracking number couldn't even be tracked. It's strange that both packages "got lost" about the same time in March. Seems there's nothing they can do...like look for them. I'm haunted by the fact I have a last communication out there from my son in a priority mail package they can't locate in almost 6 months. I'm devastated. Very poor service!
United States Postal Service is a US Post Office based in Olive Branch, Mississippi. United States Postal Service is located at 8850 Mid S Dr, Olive Branch, MS 38654, USA.
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