Staff is great, except for the manager. Eats and snacks in front of the customers.
Always ask for Al for better results.
Just go to a real vzw store. They just want to make a sell here!
Wish I could give them zero stars. They can never handle anything at this location, their answer to everything is you must call Verizon . But you can drive to any other Verizon location to handle simple things like getting a new sim card. Was told I would have to call and order it.
If we could give 0 stars, we would. We have been dealing with swapping to Verizon and have had lots of trouble swapping the numbers, SIM cards, etc. The last step was to find out why one of the 3 iPhones was not working with the SIM card provided by Verizon. When walking into the store late Tuesday night, the guy behind the counter was rude. He took the phone, shook it, and yelled, "it is not unlocked, I cannot help you!" He then shoved all of my husbands belongings off the counter while yelling, I cannot help you! We went to Southaven Verizon and luckily had a very helpful and kind lady help.
Al in Olive Branch, Ms is Always very knowledgeable about products. Other employees need to be in training or BETTER Educated (Quickly)on cellphones. We were on our way to an AT&T store, decided to wait til Friday & see Al.
Verizon Authorized Retailer Victra is a US Store based in Olive Branch, Mississippi. Verizon Authorized Retailer Victra is located at 5338 Goodman Rd Suite 123, Olive Branch, MS 38654, USA.
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